FAQ's
How long does delivery take?
Delivery takes 24-48 hours within Qatar.
Do you offer free delivery?
Yes, we offer free delivery on orders above 100 QAR. Orders below 100 QAR will be charged a 10 QAR delivery fee.
Can I return a perfume if I don’t like the scent?
No, we do not accept returns based on personal taste.
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What should I do if I receive a damaged product?
Contact our customer service team immediately with photos of the damaged product and packaging.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS.
Can I cancel my order?
Yes, orders can be canceled within 24 hours of placing them. After this period, cancellation is not guaranteed.
How do I contact customer support?
You can reach us via email at [email protected] or call us at ‪+974 31687878‬.
