Exchange & Refunds

We guarantee a full money-back refund or exchange subject to the following conditions, provided you lodge a refund claim within 3 days of receiving your order.

To apply for a refund or exchange, please contact us at [email protected] with your Name, Email Address, Contact Number, Order Number, and reason for return. Refunds or exchanges will be processed after inspection at our warehouse.

Incorrect Product: If an incorrect product has been shipped, please leave the item unopened and contact us. We will replace the product. Opened or used products are not eligible for refund or exchange.

Damaged during Shipping: If the product arrives damaged, contact our Customer Service Team immediately. Keep the product and packaging intact and provide photos as evidence.

Faulty or Defective Product: If a product is found defective, a refund or exchange will be provided after inspection.

Personal Taste: We do not refund or exchange products for personal taste preferences.

Misuse or Neglect: Refunds or exchanges will not be provided in cases of misuse or neglect.